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updated

Tatimet prezantojnë “Muçin”, asistentin virtual që do t’u përgjigjet shqetësimeve të bizneseve

Reported by Ekofin 134 points Why this story ranks here

What happened

Compiled from the sources

Administrata Tatimore ka vënë në dispozicion një asistent virtual të quajtur “Muçi”, i cili synon të lehtësojë komunikimin

In the story's original language

An excerpt from Ekofin

Administrata Tatimore ka vënë në dispozicion një asistent virtual të quajtur “Muçi”, i cili synon të lehtësojë komunikimin me tatimpaguesit dhe t’u japë përgjigje pyetjeve dhe shqetësimeve të bizneseve lidhur me detyrimet dhe procedurat tatimore. Për të përdorur shërbimin, qytetarët dhe përfaqësuesit e bizneseve duhet fillimisht të identifikohen përmes llogarisë së tyre në e-Albania. Asistenti virtual prezantohet përmes një ndërfaqeje komunikimi online, ku përdoruesit mirëpriten nga një personazh digjital i quajtur “Muçi”, i veshur me elemente të kostumit tradicional shqiptar. Mesazhi i tij hyrës është: “Përshëndetje! Unë jam Muçi, asistenti juaj për tatimet”. Përmes kësaj zgjidhjeje, synohet që bizneset të kenë një kanal më të drejtpërdrejtë komunikimi me administratën, veçanërisht për çështjet që lidhen me zbatimin e legjislacionit tatimor, procedurat administrative dhe detyrimet që duhet të përmbushin. Në praktikë, bizneset përballen shpesh me paqartësi lidhur me deklarimet…

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